Refund Audit
Passenger Refund System
Manual Audit Console
93%
12,840
refunds today
Live status feed
AG
Audit Agent
Refund Operations
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Audit Queue

7 awaiting review

Refund Detail

Failed automated processing
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—
—
$0.00
Refund requested
Web
!
Quality controller flagged this request — requires manual audit.
QC-07
Refund reason Schedule change▾
Refund issue state Pending review▾
Channel assignment Web · pkg W-04▾
Tax & fee recalculation Amount
FAREBase fare (unused)$0.00
USUS transportation tax$0.00
XFPassenger facility charge $0.00recalc
ZPSegment fee$0.00
Refundable total$0.00
1
Review
2
Correction
3
Release
4
Post-processing
5
Quality check
6
Payment handoff
Audit fields, then release — corrections persist to MongoDB on release.
Portfolio UI demo · original recreation · fictional PNRs & refund data · not affiliated with American Airlines